2019 has been a bumpy year for most but the green shoots of recovery are surely on the horizon. Businesses have started hiring again as foreign investment has trickled into the South African economy and activity is starting to increase.
November pay day has happened and consumers are buying again- especially in the run up to the festive break.
As such, many businesses that have paused hiring during 2019 might be in for a shock in the next few weeks.
So whether you’re a retailer or a call centre, make sure you have the right staff to manage the demand in December. Below are some top tips that leading companies use to ensure things run smoothly during the busy season:
- Don’t wait until you get overwhelmed
Many businesses wait too long to hire additional staff for the December period. The last thing you need is to have to recruit while your business is maxed out with serving customers. Start hiring now- even if things are quiet- because your new staff will be ready for when things get really hectic.
- Give your best staff more responsibility
Although the festive period is often great for business, it can get very busy and tiring for staff. Make sure your best staff get more responsibility- ideally managing newer arrivals. This will keep them energised whilst ensuring your customers get the best service from new entrants.
- Remember that staff tend to leave jobs in January
Many staff fail to return to work after the holiday season. This is especially true for retail, call centres and other medium-skilled workplaces, leaving employers short-staffed in January. The most organised businesses pre-empt this and hire proactively in December.
Giraffe is offering its new automated job platform for free to small businesses for a limited time only. Try it out here
Giraffe is a job board that automatically screens candidates so you don’t have to. Giraffe enables South African businesses to recruit medium-skilled staff faster and more affordably than any other recruitment method. Because Giraffe has automated the boring parts of the recruitment process– candidate sourcing and screening– business owners and recruiters can focus on more important tasks like interviewing the best candidates and managing retention. Simply post a job on Giraffe. Let Giraffe automatically screen candidates as they apply. Log in, see which candidates have passed your screening, listen to their voice notes and hire the best ones!